At Cambridge we have established dedicated industry based teams who are focused on professional and timely management of your Workers’ Compensation claims. Our staff are committed to providing a service that ensures your injured workers have access to the best possible medical and Injury Management services and that the right attention and resources are allocated to your claims at the right time.

Working in Partnership

Our partnership approach centres on regular consultation with employers on claim strategies and key decision points and keeping employers and workers informed. Claims teams are in regular contact with employers and injured workers, meeting with them face-to-face whenever possible. As part of our continuing commitment to a better service, our caseloads are kept at low levels to enable us to devote more time to proactively managing claims and ensuring that your injured employees return to work as soon as possible.

Providing quality care

We focus on clear communication with all involved parties and effective management of the issues that can impact on claim costs. Our aim is always to find the ideal balance between resolving the claim fairly and effectively, whilst remaining focused on returning the injured employee to the workplace.

• Meeting with injured workers and employers face-to-face
• Involving all parties in development of return to work plans
• Conducting formal reviews of all high risk claims
• Conducting claim estimate reviews at regular intervals
• Working closely with providers to improve treatment outcomes